Shipping policy
Last updated: August 29, 2026
JL Signature Creations creates and ships made-to-order apparel within the United States. Please review the following information before placing your order.
Order Processing
Because our products are printed and prepared to order, please allow 3–5 business days for order processing before shipment. Business days do not include weekends or holidays.
During holidays, product launches, or periods of high order volume, processing may take slightly longer. We will contact you if a significant delay affects your order.
Shipping Destinations
We currently ship within the United States only. International shipping is not available at this time.
Shipping Rates
* Standard Shipping: $5.95 for orders under $75
* Free Standard Shipping: Available on qualifying merchandise orders of $75 or more after discounts
* Priority Shipping: $10.95
Priority Shipping provides faster carrier transit after your order has been prepared. It does not shorten the 3–5 business-day production and processing period.
Tracking Information
When your order ships, tracking information will be sent to the email address or mobile number provided during checkout. Please allow up to 48 hours for tracking updates to appear after the shipping label is created.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address. Please contact us immediately if you discover an error. Once an order has entered production or shipped, we may be unable to change its destination.
Orders returned because of an incorrect or incomplete address may require an additional shipping charge before they can be resent.
Carrier Delays
Delivery estimates are not guaranteed. JL Signature Creations is not responsible for delays caused by shipping carriers, severe weather, holidays, service interruptions, or other circumstances outside our control.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, contact us within 7 days of delivery at jlsignaturecreations@yahoo.com. Include your order number and clear photographs of the item and packaging so we can review the issue.
If tracking shows that a package is lost or delivered but you cannot locate it, contact us promptly. We will assist with reviewing the shipment and, when appropriate, opening a claim with the shipping carrier. Resolutions are subject to the carrier’s investigation.
Contact Us
For shipping questions, contact:
JL Signature Creations
jlsignaturecreations@yahoo.com